General Conditions for Returns
Products must be returned within 30 days of the purchase date.
To be eligible for a return, the Solar Eclipse Glasses must be unused, free from damage, and in the original packaging.
A valid proof of purchase, such as a receipt or purchase order, is required.
Damaged or Defective Products
If the product arrives damaged or is found to be defective, please contact our customer service within 7 days of receiving the product to initiate a return.
Items that are determined to be damaged or defective will be replaced at no additional cost to the customer or refunded in full.
Incorrect Orders
If you receive a product different from what you ordered, please contact our customer service within 7 days of receiving the product to initiate a return.
We will arrange for the correct product to be shipped to you at no additional cost or provide a full refund.
Please choose your purchase carefully as we do not accept returns or provide refunds for change of mind decisions. We encourage you to reach out to our customer service team with any questions or concerns before making a purchase to ensure you are fully informed.
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5-7 business days.
Shipping for Returns
Customers are responsible for return shipping costs unless the product is defective or an error occurred when filling the order.
For returned items, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Exclusions
Products that have been used or damaged by the customer are not eligible for return or refund.
Items on sale or promotional offers are not eligible for returns unless defective.
Our goal is to ensure customer satisfaction with our Solar Eclipse Glasses. If you’re not satisfied, our refund policy provides clear guidelines for product returns. Your satisfaction is our priority, and we’re committed to addressing any concerns you may have.
Note: This refund policy is subject to change and may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Please contact us with any other refund related inquires.